- 24x7 Quarterly Preventative Maintenance
Experienced APC Certified Field Service Engineer:
Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today. System Cleaning:
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware. Functional Verification:
During each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start. Free Firmware Upgrades:
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. At APC, there are no hidden costs. All Preventive Maintenance contracts include free firmware upgrades. Written Summary Report:
APC project managers will provide you with written reports to keep you informed of the progress of your project. Environmental Inspection:
In order to ensure that your system is housed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity. 24x7 Upgrade Option:
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money. Logistics Coordination:
APC will manage all logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish. Corrective Maintenance:
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process. Consumables Replacement:
From air filters and fuses to fans and capacitors, APC will replace all parts on the system that expire as a result of normal wear and tear. |