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Brocade

Brocade Essential Support - Extended Service - 5 Year - Service

$52,034.72

Nothing ships for this item. You'll receive it once your order is processed for fulfillment.

Rated excellent by our customers Read our reviews

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

Essential Support Service-Level Options

Brocade Essential Support provides software and hardware support to customers with Brocade equipment. Brocade Essential Support includes 24×7 access to the Technical Assistance Center (TAC) (available through phone and the web), software updates, online self-service tools, and offers several hardware replacement options and Brocade Support Link.

4-Hour Onsite (4OS)

4OS provides a 4-hour response for onsite parts and labor from the time Broadcom has determined that a replacement is required and has confirmed dispatch with the customer. 4OS is available in most major metropolitan areas worldwide and is available 24×7, including holidays. This option also includes 24×7 access to the TAC, software updates, and online self-service tools.

Technical specifications

General Information

Manufacturer Brocade Communications Systems, Inc
Manufacturer Part Number G630-SVS-4OS-5
Manufacturer Website Address http://www.brocade.com
Brand Name Brocade
Service Name Essential Support - Extended Service
Product Type Service

Service Information

Service Main Type Maintenance
Service Characteristic Parts & Labor
Service Description 24x7x4 Hour
Provided Support Parts ReplacementRepairPhone SupportWeb SupportNew Releases UpdateTAC Live SupportCase ManagementSelf Service SupportKnowledge Base AccessSoftware UpdateSoftware Download
Service Response Time 4 Hour - Parts and Labor
Service Location On-site
Service Duration 5 Year
Product Supported

Brocade BR-G630-48-32G-R

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.