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Fortinet

Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 1 Year - Service

$29.80
$26.29 SAVE $3.51

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Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.

Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCare Advanced Support and Professional Services.

Technical specifications

General Information

Manufacturer Fortinet, Inc
Manufacturer Part Number FC10FF28B2470212FC-10-FF28B-247-02-12
Manufacturer Website Address http://www.fortinet.com
Brand Name Fortinet
Service Name FortiCare Comprehensive Support - Extended Service (Renewal)
Product Type Service

Service Information

Service Main Type Exchange
Service Characteristic Parts
Service Description 24x7xNext Business Day
Provided Support Email SupportNew Releases UpdateParts ReplacementPhone SupportWeb Knowledge Base AccessWeb Support
Service Response Time Next Business Day - Advance Parts Replacement
Service Location Service Depot
Service Duration 1 Year
Product Supported Fortinet FortiFone FON-280B

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.