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Fortinet

Fortinet FortiCare Elite - Extended Service (Renewal/Upgrade) - 1 Year - Service

$29.65
$26.16 SAVE $3.49

Nothing ships for this item. You'll receive it once your order is processed for fulfillment.

Rated excellent by our customers Read our reviews

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

FortiCare Elite offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances. This option also provides access to an intuitive portal with a single unified view of device and security health. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.

Technical specifications

General Information

Manufacturer Fortinet, Inc
Manufacturer Part Number FC-10-P231K-204-02-12
Manufacturer Website Address http://www.fortinet.com
Brand Name Fortinet
Service Name FortiCare Elite - Extended Service (Renewal/Upgrade)
Product Type Service

Service Information

Service Main Type Exchange
Provided Support Firmware UpdatesNew Releases UpdatePhone SupportReplacementReturn Merchandise Agreement (RMA)Web Knowledge Base AccessWeb Support
Service Response Time 4 Hour - Advance Hardware Replacement
Service Location Service Depot
Service Duration 1 Year
Product Supported Fortinet FortiAP 231K
Upgrade from Fortinet FortiCare Premium

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.