Log in / register My Account
$0.00
HP Inc

HP Care Pack Active Care Service - Extended Service - 3 Year - Service

$40.00
$37.99 SAVE $2.01

Nothing ships for this item. You'll receive it once your order is processed for fulfillment.

Rated excellent by our customers Read our reviews

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.With remote technical support, predictive device health analytics, and remediation services, HP Active Care keeps employees up and running in the office or on the go. This service must be purchased with a NBD Onsite Support Care Pack to be activated.

Benefits

Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Technical specifications

General Information

Manufacturer HP Inc.
Manufacturer Part Number U08SJE
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Active Care Service - Extended Service
Product Type Service

Service Information

Service Main Type Maintenance
Service Characteristic Parts & Labor
Service Description 9x5xNext Available Agent
Provided Support Phone SupportRepairRemote DiagnosisParts ReplacementNew Releases UpdateWeb Knowledge Base Access
Service Response Time Next Available Agent - Parts and Labor
Service Location On-site
Service Duration 3 Year
Product Supported

HP Devices:

  • 260 DM 1/1/1 wty
  • 2xx G5- Series + Display Bundle 1/1/1 wty
  • 2xx G6+ Series 1/1/1 wty
  • 2xx Series 1/1/1 wty
  • EliteDesk/ EliteOne 7xx/ 8xx Series 1/1/1 wty
  • EliteDesk/ EliteOne 7xx/ 8xx Series 3/3/3 wty
  • ProDesk 4xx G6- Series + Display Bundle 1/1/1 wty
  • ProDesk/ ProOne 4xx G7+ Series 1/1/1 wty
  • ProDesk/ ProOne 6xx Series 1/1/1 wty
  • ProDesk/ ProOne 6xx Series 3/3/3 wty
  • 240 / HP 245 / HP 246 Series G4+ 1/1/0 Warranty
  • 250 Series G5+ 1/1/0 Warranty
  • 255 Series G5+1/1/0 Warranty
  • 340 / HP 346 / HP 348 / Series G3+ 1/1/0 Warranty
  • Elite Folio 13.5 2-in-1 1/1/0 Warranty
  • Elite Folio 13.5 2-in-1 3/3/0 Warranty
  • Elitebook 1xxx 1/1/0 Warranty
  • Elitebook 1xxx 3/3/0 Warranty
  • EliteBook 7xx/8xx Series 1/1/0 Warranty
  • EliteBook 7xx/8xx Series 3/3/0 Warranty
  • ProBook 11 Education Edition NB/X360 1/1/0 Warranty
  • ProBook 4xx Series 1/1/0 Warranty
  • Probook 4xx Series 3/3/x Warranty
  • ProBook 6xx Series 1/1/0 Warranty
  • ProBook 6xx Series 3/3/0 Warranty
  • ZBook Mobile WKS G4 G5 G6 Series 1/1/0 Warranty
  • ZBook Mobile WKS G4 G5 G6 Series 3/3/0 Warranty
  • Zbook Mobile WKS G7+ 1/1/0 Warranty
  • ZBook Mobile WKS G7+ 3/3/0 Warranty
  • z1xx Series 1/1/1 warranty
  • z2xx/ EliteDesk 7xx/8xxSeries 1/1/1 warranty
  • z2xx/EliteDesk 7xx/8xx Series 3/3/3 warranty
  • z4xx/ZCentral Series 3/3/3 Warranty
  • z6xx Series 3/3/3 Warranty
  • z8xx Series 3/3/3 Warranty

Ratings and reviews

Do you own the HP Care Pack Active Care Service - Extended Service - 3 Year - Service?

Be the first to write a review.

Displaying 1-10 of 70

Similar products you might also like

Services

Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.