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HP Inc

HP Care Pack Call-to-Repair Hardware Support - 4 Year - Service

$700.00
$663.53 SAVE $36.47

Nothing ships for this item. You'll receive it once your order is processed for fulfillment.

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Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

HP Hardware Support Onsite Call-to-Repair Service provides an IT manager access to a team of HP support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified time frame from the initial service request.

Technical specifications

General Information

Manufacturer HP Inc.
Manufacturer Part Number UM203E
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Call-to-Repair Hardware Support
Product Type Service

Service Information

Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Description 24x7x6 Hour
Service Details
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Choice of call-to-repair time commitment
  • Parts and Materials included
  • Enhanced parts inventory management
  • 24x7 coverage window
  • Work to completion
  • Escalation management
  • Access to electronic support information and services
Provided Support RepairRemote DiagnosisPhone SupportParts ReplacementTroubleshooting
Service Availability 24 x 7 Phone Support
Service Response Time 6 Hour - Repair
Service Location On-site
Service Duration 4 Year
Product Supported

HP ap5000 All-in-One Point of Sale System:

  • BM850AW
  • BM851AW
  • BM917AW
  • BM918AW

HP rp3000 Point of Sale System:

  • VA230PA
  • VA231PA
  • VA232PA
  • VD370PA
  • VD371PA
  • VD372PA

HP rp5700 Point of Sale System:

  • FN887PA
  • FP115PA
  • FP116PA
  • FP117PA
  • VA240PA
  • VA241PA
  • VD364PA
  • VD365PA
  • VD366PA
  • VD367PA
  • VD368PA
  • VD369PA

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.