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HP Inc

HP Care Pack Active Care Service with Defective Media Retention - 5 Year Extended Warranty - Warranty

$717.00
$669.46 SAVE $47.54

Nothing ships for this item. You'll receive it once your order is processed for fulfillment.

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Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Features

HP Active Care with Defective Media Retention (DMR)

Technical specifications

General Information

Manufacturer HP Inc.
Manufacturer Part Number U17WVE
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Active Care Service with Defective Media Retention - Extended Warranty
Product Type Warranty

Service Information

Service Main Type Maintenance
Service Characteristic Parts & Labor
Service Description 9x5xNext Business Day
Provided Support Remote DiagnosisPhone SupportDefective Media RetentionParts ReplacementNew Releases UpdateRepairWeb Knowledge Base Access
Service Response Time Next Business Day - Parts and Labor
Service Location On-site
Service Duration 5 Year
Product Supported
  • HP Elite x2 1012 G1, 1012 G2, 1013 G3, G4
  • HP EliteBook 1030 G1, 1040 G3, 1040 G4, 1050 G1
  • HP EliteBook Folio 1020 G1, G1
  • HP EliteBook x360 1012 G2, 1020 G2, 1030 G2, 1030 G3, 1030 G4, 1030 G7, 1040 G5, 1040 G6
  • HP x2 210 G2

Ratings and reviews

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.