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HP Inc

HP Care Pack Active Care Hardware Support with Accidental Damage Protection - Extended Warranty - 3 Year - Warranty

$340.00
$322.92 SAVE $17.08

Nothing ships for this item. You'll receive it once your order is processed for fulfillment.

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Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device status analysis, problem resolution services and next-business-day onsite response, HP Active Care keeps employees engaged in the office or on the go.

Advantages

Fast Response Times: As remote work increases, ensure fast, reliable response and problem resolution. HP Active Care enables HP Customer Support to quickly diagnose problems and provide solutions that get customers back up and running quickly.

Quick Fix : Reduce device disruption with automatic case generation, which opens a case when an issue is identified and prompts IT to schedule a repair.

High uptime : Optimize uptime by leveraging predictive analytics and proactive insights with HP TechPulse. With a finger on the pulse of each employee's HP equipment, the IT department can identify necessary repairs and make replacements more quickly.

Functions

Support features supported by HP TechPulse
Remote problem diagnosis and support

Technical specifications

General Information

Manufacturer HP Inc.
Manufacturer Part Number U50XXE
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Active Care Hardware Support with Accidental Damage Protection - Extended Warranty
Product Type Warranty

Service Information

Service Main Type Maintenance
Service Characteristic Parts & Labor
Service Description 9x5xNext Business Day
Provided Support Parts ReplacementRepairPhone SupportAccidental Damage ProtectionPredictive Support
Service Response Time Next Business Day - Parts and Labor
Service Location On-site
Service Duration 3 Year
Product Supported

HP Chromebook Dragonfly/ Pro Enterprise 1 yr. Warranty

Ratings and reviews

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.