Avoid disruption with our fastest support, including AI-powered, predictive issue alerts, preferred access to expert remote support and onsite repair.
Features
Predictive AI-powered insights and proactive onsite support
End user alerts and automated IT ticketing
Remote problem diagnosis and support
Onsite repair or replacement, anywhere work happens
Preferred access to parts and HP service experts
Benefits
Mitigate downtime with our fastest response time
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Preferred access to parts and HP service experts
Fast pass to support. Request a support expert call you back during regular business hours, engage in after-hours chat, as well as benefit from parts, queue and field service prioritization.