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HP Inc

HP Care Pack - 3 Year Extended Service

$296.00
$276.38 SAVE $19.62

Nothing ships for this item. You'll receive it once your order is processed for fulfillment.

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Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.

Technical specifications

General Information

Manufacturer HP Inc.
Manufacturer Part Number U4400E
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Pick-Up and Return Service with Accidental Damage Protection - Extended Service
Product Type Warranty

Service Information

Service Main Type Maintenance
Service Sub Type Physical
Service Characteristic Parts & Labor
Service Description 9x5
Service Details

Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Accidental damage protection:
Examples of accidental damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP- designated location, as not all replacement parts may be available locally.

Provided Support Pick-up & ReturnParts ReplacementRepairHardware SupportAccidental Damage Protection
Service Availability 9 x 5
Service Response Time 6 Business Day
Service Location Service Depot
Service Duration 3 Year
Product Supported Elite x360; EliteBook 1030 G1, 1040 G3, 725 G3, 72X G2, 735 G5, 745 G3, 745 G5, 745 G6, 74X G2, 755 G3, 755 G5, 75X G2, 820 G1, 820 G2, 820 G3, 830 G10, 840 G1, 840 G2, 840 G3, 84X G10, 84X G9, 84XX, 85XX, 86X G10, 86X G9; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.