HP Care Pack Hardware Support - 4 Hour

$149.00
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Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

About the HP Care Pack Hardware Support - 4 Hour

HP Care Pack Hardware Support - 4 Hour - 9 x 5 Next Business Day - On-site - Maintenance - Electronic and Physical Service

About HP Inc

Welcome to HP

About Us

We are a technology company born of the belief that companies should do more than just make a profit. They should make the world a better place.

Our efforts in climate action, human rights, and digital equity prove that we are doing everything in our power to make it so.

With over 80 years of actions that prove our intentions, we have the confidence to envision a world where innovation drives extraordinary contributions to humanity.

And our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire this meaningful progress.

We know that thoughtful ideas can come from anyone, anywhere, at any time.

And all it takes is one to change the world.



Explore HP

HP Foundation

The HP Foundation aims to accelerate the future of work through opportunities that empower the future worker. We focus primarily on supporting disconnected communities through social impact programs centred on three main areas: skilling, employee volunteering, and charitable giving.

Sustainable Impact

Innovating with purpose and intention to go beyond short-term impact to drive positive, lasting change.

Press Center

Press resources, top HP stories and headlines from around the world.

Careers

We strive to engineer experiences that amaze, delight and inspire.

Investor Relations

Information and insights into investor and financial news and events.

Technical specifications

Technical Specifications of the HP Care Pack Hardware Support - 4 Hour

General Information

General Information specifications
Manufacturer HP Inc.
Manufacturer Part Number UK743E
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Hardware Support
Product Type Service

Service Information

Service Information specifications
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Description 9x5xNext Business Day
Service Details

Remote Problem Diagnosis and Support:

  • HP Services uses electronic remote support tools to isolate your problem and facilitate resolution

Next Business Day Onsite Response:

  • For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window
  • HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary
  • Your coverage includes all required parts and materials

Standard Business Hours, Standard Business Days:

  • Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays

Escalation Management:

  • Established escalation procedures enlist specialized expertise from HP and selected third-parties

Optional Defective Media Retention Service:

  • A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP
  • This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement
Provided Support Phone Support
Service Availability 9 x 5
Service Response Time Next Business Day
Service Location On-site
Service Duration 4 Hour
Product Supported HP Commercial Mobile TC PCs with 1/1/0 Warranty

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.