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HP Inc

HP Care Pack Post Warranty Hardware Support with Defective Media Retention - 1 Year

$189.00
$173.44 SAVE $15.56

Nothing ships for this item. You'll receive it once your order is processed for fulfillment.

Rated excellent by our customers Read our reviews

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

HP Hardware Support Onsite 6-Hour Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a maximum of 6 hours from the initial service request.

Technical specifications

General Information

Manufacturer HP Inc.
Manufacturer Part Number U0B20PE
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Post Warranty Hardware Support with Defective Media Retention
Product Type Warranty

Service Information

Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Characteristic Parts & Labor
Service Description 9x5xNext Day
Service Details
  • Remote problem diagnosis and support
  • Onsite hardware support
  • 6-hour call-to-repair time commitment
  • Parts and materials included
Provided Support Remote DiagnosisRepairParts ReplacementPhone SupportDefective Media Retention
Service Availability 24 x 7 Phone Support9 x 5 Repair9 x 5 Parts Replacement
Service Response Time Next Day - Repair & Parts Replacement
Service Location On-site
Service Duration 1 Year
Product Supported

HP Color LaserJet 500 Series Printers:

  • M551dn
  • M551n
  • M551xh

Ratings and reviews

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.